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Refer a patient

REFER A PATIENT

REFER A PATIENT TO THE SOLACE CLINIC

GPs and specialists can refer patients to The Solace Clinic for haematology, hepatology, oncology or infusion care.


Please include any relevant reports or test results with your referral. Our team will review the information provided and contact the patient to arrange their appointment.


For urgent referrals or assistance, please contact our team directly.


Medical Objects

Search “The Solace Clinic” or the doctor’s name in your address book. This is our preferred channel.

GP Priority Line (business hours)

07 5300 0902

Email Address

reception@thesolaceclinic.com.au

Address

Level 7, 12 Future Way, Maroochydore, QLD 4558

Fax

07 4456 0009

Download Form

Click here to download our Referral Form

Referral FAQ

Who can refer a patient to The Solace Clinic?
We welcome referrals from GPs and specialists for haematology, hepatology, oncology and infusion care.
 
How do I submit a referral?
Complete the online referral form and upload the referral letter along with any relevant test results, imaging or reports. Referrals can also be sent by secure fax or email.
 
What information should be included?
Please include the patient’s contact details, relevant medical history, reason for referral, current medications and copies of any recent pathology, imaging or specialist reports.
 
Can I nominate a particular specialist?

Yes. You can request Dr Sorab Shavaksha, Dr Alice Livings, Dr Jacinta Perram Professor James O’Beirne. If you are unsure which specialist is most appropriate, our team can assist.

 
What happens after a referral is submitted?
Our team will review the referral and contact the patient to arrange an appointment. We will contact the referring practice if any additional information is needed.
 
How should urgent referrals be submitted?
Please clearly mark the referral as urgent and contact our team directly on 07 5300 0900 to discuss the patient’s needs. Urgent referrals are reviewed based on clinical priority.
 
Does the patient need private health insurance?
Private health insurance requirements and potential out of pocket costs vary depending on the consultation or treatment required. Our team can provide further information before the patient’s appointment.
 
Can patients refer themselves?
A valid referral from a GP or specialist is  required to access specialist care and claim applicable Medicare benefits. Patients can contact our team if they are unsure what referral they need.
 
How can I check the progress of a referral?
Contact our team on 07 5300 0900 or email reception@thesolaceclinic.com.au – Please do not include sensitive patient information in an unsecured email.